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Optimize the Workload at Front Desk
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Maximize Your Up-Sell
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Get Better Guest Reviews
As Featured In
Guest Engagement
Platform
B-Guest is a Guest Engagement Platform that has been designed to shorten the distance between hotels and guests, connecting them in the best possible way.
It provides a set of innovative services for hotels, helping them reduce costs, increase revenues and make guests happier.
B-Guest Services
Check-In
Automate manual tasks decreasing Check-In time
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Check-Out
Decrease queues at the reception and make guests happier
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Campaigns
Automate communications and reach all your guests
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Concierge
Allow guests to request your services using any digital channel
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Ratings
Avoid bad reviews from guests by receiving feedback in real time
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Digital Compendium
Decrease costs and eliminate paper from your hotel rooms
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Start using B-Guest today and engage with your guests like never before!
Why You Should Use B-Guest
Fully Integrated
With Your PMS
Automate manual processes, save time and reduce costs
Reduce Workload
At Reception
Use our Check-In solution to shorten queues in the reception
Increase Up-selling
Reach all guests suggesting what they want at the right time
Increase loyalty and
customer satisfaction
Provide guests the most convenient channels to communicate
Complete Guests Profiles
Know better your customers to personalise their stays
Over 300 hotels worldwide... and more than 1000 by 2017.
What Hotels Think About B-Guest
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B-Guest gives us the chance to engage the guests with our hotel concept and services, steer them to increase their consumptions and it often enables us to start selling our services even before they arrive at the property.
During guests’ stays, one of the easiest ways to reach them, without affecting their privacy, is sending messages to their smartphones through B-Guest, incentivising them to participate on our events, dinner at our restaurant or having a drink at the bar.
Luís Cabeça
General Manager
Vitória Stone Hotel -
B-Guest is adding a lot of value to Monte Santo Resort because it represents a new, innovative, easy and fast way to connect guests to the resort services, through a platform that is being massively used by our guests, every day".
It also provides guests a lot of useful information about the resort, its services and neighbourhoods, according their needs and preferences, promoting this way the activities and existing services, which contributes for the overall guest satisfaction and creates up-selling opportunities across the different resort departments.
Ezequiel Marreiros
Front Office Manager
Monte Santo Resort -
B-Guest has the potential to become a great tool to any hotelier, also allowing guests to interact with hotels through a much more intuitive and convenient way.
Ian Vitta
Controller
Riviera Hotel
Main Business Partners
