Optimise Workload at Front Desk
Maximize Your Up-Sells
Get Better Guests’ Reviews
As Featured In
B-Guest is a Guest Engagement Platform that has been designed to shorten the distance between hotels and guests, connecting them in the best possible way.
It provides a set of innovative services for hotels, helping them reduce costs, increase revenues and make guests happier.
Automate manual tasks decreasing check-in timings
Decrease queues at reception and turn guests happier
Automate communications and reach all your guests
Allow guests to request your services via multi-channel
Avoid bad reviews with guest's real time feedback
Decrease costs and turn your hotel rooms into paperless
Start using B-Guest today and engage with your guests like never before!
Why You Should Use B-Guest
With Your PMS
Automate manual processes, save time and decrease costs
Use our Check-In solution to decrease queues at reception
Reach all guests suggesting what they want at the right time
Increase loyalty and
Provide guests the most convenient channels to communicate
Complete Guests Profiles
Know better your customers to personalise their stays
Over 300 hotels worldwide... and more than 1000 by 2017.
What Hotels Think About B-Guest
B-Guest gives us the chance to engage the guests with our hotel concept and services, steer them to increase their consumptions and it often enables us to start selling our services even before they arrive at the property.
During guests’ stays, one of the easiest ways to reach them, without affecting their privacy, is sending messages to their smartphones through B-Guest, incentivising them to participate on our events, dinner at our restaurant or having a drink at the bar.
Vitória Stone Hotel
B-Guest is adding a lot of value to Monte Santo Resort because it represents a new, innovative, easy and fast way to connect guests to the resort services, through a platform that is being massively used by our guests, day after day.
It also provides guests a lot of useful information about the resort, its services and neighbourhoods, according their needs and preferences, promoting this way the activities and existing services, which contributes for the overall guest satisfaction and creates up-selling opportunities across the different resort departments.
Front Office Manager
Monte Santo Resort
B-Guest has the potential to become a great tool to any hotelier, also allowing guests to interact with hotels through a much more intuitive and convenient way.