Campaigns

Overview

Communicating with guests along their journey is critical for guest engagement but demands resources that the majority of hotels don’t have.

Therefore, it’s important to provide tools that allow hotels to automatically communicate with every guest, prior, during or after stay, using the channel of their preference (e-mail, SMS, App and FB Messenger).

You can also segment and personalize every communication according the guests’ profiles.

Let B-Guest do the job for you and start sending relevant information to your guests as well as up-sell your services, while increasing their satisfaction and your revenues.

See Video

Campaigns Features

Automation
 

Segmentation
 

Personalization
 

Up-Selling
 

Multichannel
 

Prior, During and After Stay

Benefits

Decrease the time spent to inform or up-sell by automating every communication

Decrease the costs with offline communications

Up-sell your ancillaries by suggesting your guests what they can do and request at the property

Reach all your guests at the channel of their preference (E-Mail, SMS, App and FB Messenger)

Reach all your guests along their journey: before, during and after stay

Segment and personalize every communication according guests profiles