Communicating with guests along their journey is critical for guest engagement but demands resources that the majority of hotels don’t have.
Therefore, it’s important to provide tools that allow hotels to automatically communicate with every guest, prior, during or after stay, using the channel of their preference (e-mail, SMS, App and FB Messenger).
You can also segment and personalize every communication according the guests’ profiles.
Let B-Guest do the job for you and start sending relevant information to your guests as well as up-sell your services, while increasing their satisfaction and your revenues.
Prior, During and After Stay
Decrease the time spent to inform or up-sell by automating every communication
Decrease the costs with offline communications
Up-sell your ancillaries by suggesting your guests what they can do and request at the property
Reach all your guests at the channel of their preference (E-Mail, SMS, App and FB Messenger)
Reach all your guests along their journey: before, during and after stay
Segment and personalize every communication according guests profiles