Concierge

Overview

Most of your guests don’t know about your hotel’s services and offers, neither what you recommend them to do nearby.

Additionally, guests are forced to communicate with you in person and in the property, which is not convenient at all, taking into consideration the proliferation of messaging solutions they use on their daily lives.

Offering B-Guest Mobile Concierge solution to your guests, will allow you to create a complementary communication and up-selling channel with them.

Guests can request whatever they want, anywhere, anytime and on their preferred language, always using their own devices.

See Video

Concierge Features

Services List
 

Nearby
 

Multichannel
 

Up-Selling Options

Multilanguage
 

Guest Profile
 

Benefits

Hotel services listing is available at guest’s mobile devices

Guests can make requests anywhere, anytime and on their preferred language

Hotels advises guests of what to do nearby

Increases guests satisfaction

Detailed guest’s profiles

Increase the chances of up-selling