The company invested in technology, to provide a 100% integrated and safe check-in experience in its hotels.
Hoti Hoteis takes another step in offering personalized contactless digital solutions, in order to guarantee the safety and comfort of its guests. From now on, it is possible for the guests to check-in online and pay immediately, through the Group’s Check-in tool.
Through this technological solution, Hoti Hoteis intends to give more autonomy to its guests, providing a safer and complete check-in process, which allows them to pay for their stay before arrival.
“With this new check-in process, we provide guests with a fully integrated experience. In addition, guests only come into contact with their own device, making the process more hygienic and safe.”
Says Henrique Ferreira, Director at Hoti Hoteis Group
Improvements in hotel operation
Due to the new needs that have emerged in the last year, the company has strengthened its investment in technology, to provide guests even more safety and confidence. In addition, the implementation of this tool had a very positive impact on the operation of the hotels, since it allowed them to optimize the workflow of the staff and increase the opportunities to promote and sell hotel services.
Improvements in hotel operation
“With Online Check-In, we streamline the process of collecting data and payments, thus providing the front desk the opportunity to put into practice the “art of welcoming our guests”.”
Improvements in hotel operation
“Online Check-In increases Sales and Marketing opportunities. The Online check-in is the perfect stage to collect consent for campaigns that can be issued before, during, and after the stay, through push-message of up-selling techniques that enhance SPA reservations, restaurant reservations, room upgrades, service sales, among others. “
The Online Check-in and Payment solutions integrate with Newhotel PMS and REDUNIQ.
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