The guest experience begins even before they arrive at the hotel, and every moment is important to make their trip special. Keeping track of your longings and frustrations in real time has been increasingly important and necessary for hotels. B-Guest Ratings makes the feedback process simple, fast and intuitive for both guests and hotels. Guest satisfaction can […]
Providing technological solutions to guests, that improve and simplify their stay, is something critical for hotels that want to keep up with the needs of their increasingly demanding Guests. By providing a simpler, quicker and more practical Check-in experience, hotels can enhance guest satisfaction while simultaneously optimizing staff time, freeing them up for other higher value-added tasks […]
Communicating with guests throughout their stay is essential for better engagement, but that requires resources that most hotels don’t have. It’s important for hotels to have tools to communicate automatically with guests before, during, and after their stay – at an affordable cost. This was the main reason that led B-Guest to develop this product […]
A year and a half after we launched the first version of the WebApp B-Guest Check-In, we are delighted to announce to our Customers that we have just launched the 2.0 version, for the Online Check-In and the Tablet Check-In. The main features that are part of this new release, resulted from the immense feedback received from our […]
Shiadu is the name of a charming group of Boutique Hotels, located in Lisbon and Porto, whose mission is to provide every guest with a unique and unforgettable experience, through a personalized and specialized engagement. The group implemented B-Guest Check-In (Online and Tablet) in their 8 units in August of 2018 and since that date it has become […]