Most of your guests don’t know about your hotel’s services and offers, neither what you recommend them to do nearby.
Additionally, guests are forced to communicate with you in person and in the property, which is not convenient at all, taking into consideration the proliferation of messaging solutions they use on their daily lives.
Offering B-Guest Mobile Concierge solution to your guests, will allow you to create a complementary communication and up-selling channel with them.
Guests can request whatever they want, anywhere, anytime and on their preferred language, always using their own devices.
Hotel services listing is available at guest’s mobile devices
Guests can make requests anywhere, anytime and on their preferred language
Hotels advises guests of what to do nearby
Increases guests satisfaction
Detailed guest’s profiles
Increase the chances of up-selling