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Vitória Stone Hotel invests in Online Check-In to guarantee safety to guests

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The charming hotel, located in Évora, Portugal, is always ready to offer a special experience to its guests. Its unique architecture has an elegant combination of sophistication with rustic references from Alentejo, that enchants visitors upon arrival.

To provide a safe stay for its guests, Vitória Stone Hotel adopted a series of cleaning and hygiene measures, which guaranteed the establishment the Clean & Safe seal, attributed by Turismo de Portugal. In addition, the hotel also chose Online Check-in as an important tool in this new phase.

In the first month after activating the Online Check-in process, the utilization rate has already reached 40%

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Benefits for guests and the hotel

  • Fast and easy check-in process
  • Reduction / no queues at the hotel reception
  • Physical distance between customers and staff
  • Optimizing team work to engage in other guest-oriented activities

Luís Cabeça

General Manager at Vitória Stone Hotel

“Vitória Stone Hotel always puts guests first and the investment we made in B-Guest’s technology aimed at offering them more tranquility and confidence. Due to the need to provide extra sanitary security to our customers and promote the reduction of contact with the reception, we implemented the Online Check-In.  Consequently, this solution also made the front office more efficient.”